Immediate gains with automated self-service credit evaluation.

The challenge

Every evaluation needed a person.

Roosevelt University faced significant challenges in scaling their transfer credit evaluation process to meet growing student demand. Staff and faculty were spending excessive amounts of time manually responding to student inquiries about credit transferability, diverting their focus from essential recruitment activities.

This reliance on human intervention for every evaluation not only slowed response times but also placed an unsustainable burden on admissions counselors. Roosevelt recognized the urgent need for a streamlined, automated solution that could provide accurate credit evaluations to students in real-time, without overloading their staff.

The solution

Its equivalencies, moved into Inbound.

To address these challenges, Roosevelt University partnered with DegreeSight to implement INBOUND, an advanced credit management and evaluation system. Together, they undertook a comprehensive migration of Roosevelt’s robust database of course equivalencies into the INBOUND platform.

This migration laid the foundation for automating what had previously been a labor-intensive process. As a result, Roosevelt was able to provide prospective transfer students with self-service, real-time credit evaluations, significantly reducing the need for manual staff intervention and creating a more efficient, student-friendly experience.

How it was done

138,000 rules and an 80% automation rate.

DegreeSight collaborated closely with Roosevelt University throughout the implementation process to ensure both technological success and operational transformation. The initiative began with a detailed migration of more than 138,000 articulation rules into DegreeSight’s INBOUND system, a pivotal step that enabled automation of what had been historically manual and time-consuming processes. This extensive data transfer not only unlocked immediate automation capabilities but also ensured the accuracy and reliability of student-facing evaluations.

Following the technical integration, DegreeSight supported Roosevelt with in-depth training for admissions and registrar staff. This training equipped team members to fully leverage the platform’s automation features and new workflows, empowering them to shift their focus from administrative tasks to strategic recruitment efforts. Additionally, Roosevelt and DegreeSight collaborated to refine the self-service interface, ensuring it was intuitive and accessible for prospective students seeking credit evaluations.

The successful implementation of INBOUND resulted in Roosevelt achieving an 80% automation rate at launch, dramatically reducing evaluation turnaround times. Counselors experienced immediate relief from routine administrative burdens, allowing them to concentrate on engaging with prospective students and driving enrollment efforts. This strategic transformation not only improved operational efficiency but also contributed directly to a 20% increase in transfer enrollment and a significant boost in net tuition revenue.