Rogers State University

Transfer enrollment soars 20% with DegreeSight.

OperationsCase Study: Rogers State UniversityProduct: Inbound with DocSight OCR
Case study
Rogers State University
Product
Inbound with DocSight OCR
Fred Dietz
“DegreeSight has revolutionized our recruitment process, streamlining transfer evaluations and automating decisions to enhance both efficiency and accuracy.”
Fred Dietz, Director of Admissions, Rogers State University
66%automation rate at launch

The challenge

A backlog, and data that did not agree.

Rogers State University (RSU) faced multiple operational challenges in its transfer recruitment pipeline. Discrepancies in equivalency data and a backlog of pending cases burdened the admissions team, making it difficult to efficiently manage the increasing volume of transfer inquiries.

Key issues included:

  • Inconsistent and outdated equivalency data.
  • Difficulty managing a growing transfer queue.
  • Questions around implementing Optical Character Recognition (OCR) for student-facing uploads.
  • Insufficient automation and system rules for transfer evaluations.
  • Need for improved team training on new technologies.
35leads generated per week

The solution

New workflows, rolled out in phases.

RSU partnered with DegreeSight to transform its transfer credit evaluation workflows and recruitment strategies.

Key steps included:

  • Integration of DegreeSight INBOUND with Jenzabar, RSU’s Student Information System, to streamline articulation and evaluation processes.
  • Deployment of DocSight OCR technology (Optical Character Recognition), simplifying transcript submission and setting the stage for future student-facing automation.
  • Comprehensive team training on DegreeSight’s platform, OCR tools, and articulation best practices to maximize user proficiency.
  • Refinement of equivalency rules and filters to accelerate processing of pending transfer cases.
  • Improved lead monitoring and outreach, allowing RSU to capitalize on incoming transfer interest.
20%+transfer enrollment growth

How it was done

Training first, then automation.

DegreeSight collaborated closely with Rogers State University to not only implement the technology but also to facilitate meaningful operational change. The initiative began with structured training sessions, ensuring that RSU’s staff were fully equipped to leverage DegreeSight’s credit evaluation workflows, navigate OCR functionalities, and manage integration points with Jenzabar, their Student Information System. This foundational training was essential to building internal confidence and driving user adoption across the admissions team.

The rollout followed a phased automation approach. Initially, DocSight OCR technology was deployed internally to streamline transcript processing, while leadership engaged in strategic discussions about when and how to extend OCR capabilities directly to students. This measured approach allowed RSU to ensure compliance with institutional policies and maintain high standards of data integrity.

In parallel, RSU undertook a concerted effort to optimize its existing processes. The team focused on refining articulation rules and filters, which helped resolve longstanding discrepancies in equivalency data and accelerated the processing of pending transfer cases. These improvements not only enhanced operational efficiency but also elevated the consistency and accuracy of transfer credit evaluations.

With the new systems and processes in place, RSU’s admissions counselors experienced an immediate shift in their daily activities. Freed from time-consuming manual evaluations, they redirected their efforts toward proactive recruitment strategies and deeper student engagement. This transformation enabled RSU to respond to prospective transfer students more quickly and effectively, ultimately driving significant improvements in both enrollment outcomes and staff productivity.

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